Flowers4Italy.com is dedicated towards securing your confidentiality online. We are very much aware of the personally traceable informations you share with us and thereby we take all the necessary actions to safeguard it.
Initially when a Third Party Merchant Moneybookers which is Verisign Secured, processes your Credit Card, we do not receive any details regarding your Credit Card. Moreover, as you place your orders, all we need to know is your name, e-mail address, mailing address, Credit Card number & its expiration date which helps us to process and complete your order. These formalities are done only to serve you as you have ordered our products and the given informations will not be, under any situation, passed on to any other source for commercial need. Only if the law requires it, then only will your personally traceable details be disclosed by us, but not for any other purpose, until we have your permission to do so.
Even though, to improve our website, we keep an average of the total number of visitors to each of the sites, the personally traceable details is not derived in this course of action. To make our visitorís online experience better, we only use cookie technology (whereby our servers deposit special codes on a visitor's computer) to track non-personal information such as type of browser, operating system, and domain names.
How does Flowers4Italy.com secure customer information?
Orders here are placed via a secure server. All the details that you give, including your Credit card number, gets encrypted by the secure server software (SSL) before it reaches us. Thus, as it comes across the internet, it becomes unreadable. Moreover, all the customer details that we gather are safeguarded against illegal access.
Will Flowers4Italy.com disclose the information it gathers to outside parties?
We pay back the total amount of the product to you which has run out of stock or was mishandled and thereby corrupted by our delivery staff. Cancellation will not be allowed once the order is confirmed and submitted by the customer.
Exchange & Refunds
We will only refund, replace or exchange the goods that are delivered in damage condition due to rough handling by our delivery staff. We do not refund or exchange goods sold in proper condition.